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Enrollment Services supports the institutional mission by providing quality services to students, faculty, academic and administrative departments, and alumni. Enrollment Services also protects the University’s integrity through fair and consistent application of academic rules and regulations established by faculty, administration, and state and federal governments.
Enrollment Services houses student academic records, manages course registration, grades, transcripts, diplomas, as well as editing and publishing the University Catalog. Additionally, Enrollment Services assists students with securing aid to finance their education at ATSU through Title IV Federal Financial Aid programs including Unsubsidized Direct Loans, GradPLUS Loans, and Federal Work-Study. Enrollment Services is responsible for publishing Cost of Attendence information for each school, program, and year students are enrolled. Students using Veteran’s Benefits to help finance their education can connect with their School Certifying Official within Enrollment Services. Both internal and external scholarship opportunities are advertised by Enrollment Services.
Another service provided by Enrollment Services is one-on-one Financial Aid advising appointments, where students can ask questions and learn more about financing their education, understanding the Cost of Attendence, debt management, and financial planning.
Students failing to fulfill financial obligations to the University before graduation may result in a registration hold for future courses and referral to a third-party collections agency. A registration hold will prevent you from registering for classes in current and/or future terms.
Current students may determine if they have a hold on their record or registration by visiting the “My Profile >My Message Center” section of the Anthology Student Portal at my.atsu.edu. A hold is not removed until a student resolves the problem which caused the issuing department to place the hold on the student’s record. Holds may be initiated by a variety of University departments, including but not limited to, Finance Office, Enrollment Services, Student Affairs, etc.
Family Educational Rights and Privacy Act (FERPA)
In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), ATSU may release personally-identifiable information from a student’s academic record if the information is deemed directory information.
Directory information may be released without the prior written consent of the student. However, it is our policy not to do so, unless deemed to be in the best interest of the student.
Students reserve the right to request in writing that directory designated items be restricted from public disclosure. If they wish to do so, students may fill out a Nondisclosure of Directory Information Form which can be found on the Enrollment Services website. The nondisclosure restriction will remain in effect until Enrollment Services is notified in writing by the student to remove the FERPA restriction.
A.T. Still University assumes no liability if honoring the nondisclosure request has a negative effect for the student.
To learn more about student rights under FERPA and what information is and is not protected, navigate online to: https://www.atsu.edu/department-of-student-affairs/enrollment-services/my-academics#ferpa-student-privacy or stop by Enrollment Services.
Personal Identifier
Protecting student privacy is of the utmost importance to ATSU. In an effort to protect student information and comply with FERPA, ATSU will confirm a student’s identity over the phone before providing non-directory information and improve service to students.
In order for a student to utilize this service, a personal identifier must be created on the student portal: https://www.atsu.edu/department-of-student-affairs/enrollment-services/my-profile#verifying-student-identity.
This identifier will be stored in the Anthology system so faculty and staff will have access to it and may request it prior to providing confidential information. If an identifier is not established, confidential information will not be released over the phone.
Contact Enrollment Services
enrollmentservices@atsu.edu
atsu.edu/enrollment-services
Telephone: 660.626.2019
Arizona: 5850 E. Still Circle; 1st Floor Student Affairs Suite
Missouri: Tinning Education Center, 2nd Floor Enrollment Services Suite
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